Click Here for PDF on Elastic Tutorial
- How many diapers do I need?
That will depend on how often you
want to do the diaper laundry, and how often your baby wets.
wet a lot at once, and fewer times a day, while other babies wet a little
many times a day.
- With our All-in-2 systems you will be saving quite a bit of money because you can reuse your Shells by simply replacing the wet Pod with a clean one. If baby poos, you'll want to change the whole diaper.
- Smaller babies poo more often, so you'll want to have at least 5 Shells a day for a newborn. Less for older babies.
- Before calculating cost and quantity, be aware that
most parents do not buy all their diapers at once, but get enough to do cloth Part-time, or enough to wash every day. Then as they get more used to the system, come back and buy more Pods/Inserts, or Shells. You also need to realize that very few people want to be chained to the washer,
and do not do laundry every day. Most
parents do laundry every other day
or every 3rd day . You’ll need enough to cover your baby’s bum every day
that you don’t want to do laundry, plus add a few extra in for emergencies,
diaper bag etc.
- You'll need about 5-8 Shells per baby per day, and 2-3 Pods per shell depending on the age of your baby. Older babies wet less frequently, but need more absorbency for night.
Our Good To Go Pack is a great place to start. It contains 9 Echo
Shells and 18 SUPER Pods. This will give you 18 - 36
changes which should be enough to wash every other or every 3rd day.
If you will be using the Omni Pocket Diaper, you will want to get closer to
24 shells, since once it has been used as a pocket, you cannot re-use the
- Where can I buy SoftBums products?
SoftBums products can be found in many online and brick and mortar
retail stores. If your
favorite baby store doesn't carry SoftBums be sure to let them know that
- How do I use my SoftBums diapers?
Using your new SoftBums diaper is easy. Simply use the patented
Slide2Size leg adjustments to adjust the leg opening to fit your baby, snap
in an absorbent Pod, and your good to go! If you are using the Omni
Pocket Diaper you simply stuff the pod in the pocket rather than snapping it
in. More information on Slide2Size and the Pod System can be
found in the Tutorials section of our website.
- How can I prolong the life of my diapers?
While SoftBums are made to last, please remember that reusable diapers
are a garment and like any garment are worn down with every use, every wash
cycle and every dryer cycle. Like any garment, they will eventually wear out with continual use, but its
possible to make them last much longer by following some simple tips:
- Make sure you have enough shells so that you don't have
to wash every shell you have every time you do diaper laundry.The number 1 thing that will prolong the life of your diapers is
having enough so that each one doesn't get used every single day.
The more you have, the longer all of them will last. We recommend at least 12 Shells total, and more for younger babies, or twins.
- Never soak your shells (or if you do only soak them in
water), never use vinegar or bleach and don't use the sanitize cycle if you
have one. These things can
severely degrade every part of your diaper, from the elastic to the fabric
itself.Gentle care will prolong
their life, sometimes by more than double.
Line dry your shells.
If you do use the dryer, never turn it up past medium heat unless
you're doing the 15 minute sealing recommended when you first get your
shells. High heat in the dryer
is the main reason for degraded velcro, and will also harm your bamboo Pods
over time. For best results,
take the shells out halfway through the dryer cycle and let them air dry the
rest of the way. Because they
contain no absorbent material, air drying wont take long and it will prevent
a lot of wear and tear.
If line drying your shells outside, arrange them with
the inside facing outwards to minimize sun bleaching.
This isn't harmful to the diaper but it can fade your fabric! Also, you’ll want to avoid direct sunlight for any bamboo products.
- What about rash creams?
Using cloth diapers is a great step to
reducing the chance your baby will get a diaper rash. But if you need
to use a rash cream, make sure you protect your diapers lining. Rash creams we recommend are:
- Earth Mama Angel Baby, Burt's Bees, California Baby, CJ's Butter, Balm Baby.
rash creams will stick to the lining and not wash out as well. You can use disposable liner and just toss after
each use, or a reusable fleece liner will work as well, anything that
creates a barrier between the cream and the diaper's lining
- Rash Creams we DO NOT Recommend are:
- Desitin, Boudreaus, A&D or anything with fish oils or petroleum products
Which detergent can I use?
We recommend for following Detergents:
- Purex Free & Clear
- Country Save
- Rockin Green
- Kirklands Free and Clear
- Tide (Please note that with Tide, a little goes a long way as rashes can develop on sensitive skin from lingering detergent residue. Babies with sensitive skin will also want to avoid optical brighteners and enzymes.) Anything with oxygenating additives, enzymes or whiteners will slowly ruin your diapers. Also, anything with "natural oils" will leave a residue that will in time will build up on your diapers and cause them to reduce the amount of absorbency they can absorb. This may take a week, or 3 months to show up.
Detergents we DO NOT recommend because of enzymes, or natural oils:
- Seventh generation
- Purex Baby
- Ruby Moon
- Eco Sprout
- Cascade (not a laundry detergent but we've seen it recommended on forums)
- There are many more detergents that we do not recommend due to inclusion of enzymes, etc, if you have any questions please call!
Borax, vinegar, softeners and bleach should NEVER be used. Baking soda in the first wash will help to de-odorize them, but you shouldn’t need it often. Every once in a while, or if your diapers are stinky after washing, you may need to strip them. Wash 3–5 times in hot without detergent to strip diapers, the hotter the water the better job it will do. Also you might try soaking in the washer for a few hours or overnight if your diapers are getting stinky.
For a Top Loader:
- Water Level HIGH
- Only add 3/4 washer Full of diapers, too many and they won't get clean
- 1/4 of the recommended amount of Detergent (If the instructions say to use to the 1 line, only go up 1/4 of the way to the 1 line. It's not the detergent that gets your diapers clean, it's the water. If you are washing often enough(every 1-3 days), and not using too much detergent(detergent acts like a magnet to bacteria and can cause leaks or rash), your diapers will never get stinky.
- Wash on WARM or COLD (warm if your detergent has enzymes), with detergent
- Wash a Second time on HOT, with No Detergent
- Dry PODS in dryer on Med, hang dry Shells(for first time, dry Shells in dryer for 20 min or more to seal holes)
For an HE Front Loader:
It's very important to make sure there is enough water in the washing machine. That's usually the problem with HE washers. They don't add as much water as top loaders and therefore don't rinse the diapers as well, and don't get them as clean as top loaders. So you have to trick the washer into adding as much water as possible.
These settings are for the "LG Front Loader". Your washer may vary but this is the best combo we have found :
- Fill wetbags up with cold water before adding to washer(this will saturate your diapers and make them heavier to the sensor making the washer add more water. The more water the better and since you cannot manually adjust for a Frontloader, this is the best solution.)
- Wash twice.
- 1st Load - ADD 1/4 or less(if you have a softener, or soft water please use even less detergent if you are having stink issues) of recommended Detergent - Pem press Cycle - extra rinse- prewash - low spin - heavy soil - COLD(if your detergent contains enzymes you HAVE TO use warm on the 1st cycle, otherwise they won't activate and clean properly)
- Add 1/4 - 1/2 cup of washing soda if you think you might have hard water, (or are already having any stink problems)
- 2nd Load - high spin - heavy soil - Permanent Press - HOT - NO Detergent
- Dry Pods, and hang dry Shells to prolong life
are generally a few possible causes for leaks, which we have given
recommendations on how to resolve below. Believe it or not Leaks are totally NORMAL when you are first starting out with cloth diapers! Usually it's just one little thing that needs to be tweeked and it should totally resolve any leaks you are having.
We've found that the four main causes
of leaks are:
Stripping the diapers and/or changing detergent
might be necessary to resolve the leaks. There is a list on this page of recommended detergents. Also, below we've listed our whole database for resolving leaks for you! We hope you will find this information helpful and not overwhelming. If you still have problems, please contact us! Don't suffer in silence!
- Build up from improper detergent or wash routine
- Improper fit
- Not enough absorbency, or not changing baby often enough
- Not enough Prewashing, as they can take up to 10 washes before PODS become fully absorbent, 1 wash just won't do it!!
are a few things to look at for the cause of leaks:
Not enough absorbency - This is easy to remedy, and most people do 1 of 2 things. Add more absorbency by adding a second POD, either a Mini POD, or another Full Size POD. OR, you can Try using Bamboo PODS instead. Bamboo has the ability to absorb 4 times what cotton does and is half the thickness. So you can have a SUPER absorbent diaper that is very thin. However, the Bamboo does cost a little bit more than the DryTouch. Our recommendations for starting out with Bamboo is to try 1-3 of the Large Bamboo PODS at $8.95 each they are a phenomenal deal!
too tight or too loose or improper fit. You should be able to cross the tabs over for a baby 3 mo or younger. If you cannot cross the tabs over on a newborn, you probably have the legs far too tight. You can try loosening them an inch or more and then pulling the POD up very high to the belly button, and THEN closing the diaper so that the tabs cross over.
Here's a helpful video tutorial for getting the right
highly suggest using this formula to size and fit the diapers properly: http://lovesoftbums.blogspot.com/2012/03/leg-formula-for-softbums.html
the Omni, add .5 inch to the formula (so 2 inches instead of 1.5)
- Too much detergent, use of fabric softener or natural based detergents or
excessive use of harsh additives such as vinegar or bleach and soaking the
diapers cause build up and therefore, leaks. You'll want to strip the diapers
and modify the wash routine. Leaks due to build up or detergent issues often
cause "repelling" where the liquids don't absorb quick enough and
roll out the diaper before being absorbed. This can be remedied by stripping
the diapers and changing detergents and wash routines.
of the insert.
the insert is bunching, due to improper fit, the liquids will pass straight
through the diaper because the liquid isn't being absorbed into the insert.
Bunching is reduced by pulling the insert through the legs firm/snug against
the baby's body and then pull the shell over. The pod should only come up part
way up the aplix strip of the shell (too high and you can get leaks out
the top, too low and the insert can slip down and cause bulging/bunching) so
that when the velcro tabs are fastened, they hold the pods in place. After
fastening the tabs, lift the legs up and run your fingers along the leg elastic
to make sure all the pod is inside the shell and there is no gaping etc.
is necessary to strip diapers when having issues with leaks or smells caused by
build up. First off, if you don't want to go through the stripping process from
home, you can look into our "Diaper Service Stripping Service" It takes all the work and stress out of stripping, and saves you countless hours of worry of wondering if you are doing it correctly! There's nothing worse than seeing your baby in pain from a bad rash!
If you'd like to go ahead and strip your diapers from home you can easily do
so. It can be tedious, but it's really quite simple if you follow these
You'll need to use a detergent of some sort(our recommendation is Lulu's) in the first wash ONLY. You can use
your regular detergent (use more than you normally do for stripping, so if you
usually use 1/4 cap, for stripping use 3/4 cap). Or you can use 1tsp. of Dawn dish detergent. It's typically very effective at removing the buildup.
Use just a small amt of Dawn in the first load. With an HE washer you'll
only need 1 teaspoon of Dawn. Dawn can work very well, but may not for some
applications. Also, it may void your HE warranty by using dawn, even though
many parents have used it just fine. RLR laundry treatment is another
option for stripping your diapers.
Use VERY HOT water to strip your diapers. Turning your water heater up all the
way not only helps with stripping, but is also recommended for every day
washing. If you have an HE washer, stripping can be harder because you will not
be getting as much water in your washer as would be ideal. You can try some of
our HE tricks (included below in this email).
looks a little complicated but don't worry, it's pretty easy. The
main thing to remember is to use hot water on the highest level, and an extra amount of detergent in the first load. Then just continue to wash and wash and wash in plain HOT water.
To strip your diapers:
Add 3/4 recommended amount of detergent.
2. Wash diapers on HOT with detergent
3. Make sure the water level is on high. Having plenty of water is essential to
getting the diapers clean. (For HE or Frontloader use the delicate cycle to add the most amount of water to your load, and add diapers wet, not dry. Do NOT ever use the Sanitize cycle as it will delaminate your shells)
4. Wash diapers on hot again, this time with no detergent.
5. Wash an additional two times on hot, with no detergent
diapers can be washed as hot as 140 degrees (we do not recommend the
sanitize cycle if it raises the temperature to above 140 degrees as it can
damage the diapers). Please note that we do not recommend products such as
bleach, oxy clean, bac out, and vinegar because they are harsh on the
materials in SoftBums diapers. (Bleach can be used on the dry touch pods,
but is not recommended on the shells). Also, many natural detergents have natural
softeners & oils that can cause build up (which leads to smells and leaks).
drying your shells will extend the life of the velcro significantly. The
high heat of the dryer can cause the velcro strip and laundry tabs to get
fuzzy and worn out very quickly. The diapers can be “fluffed up” by putting
them in the dryer on low after air drying. It’s okay to put the diapers in the
dryer on hot for about 10 minutes to seal the seams occasionally and when
Maintaining Velcro on Diapers
You can keep
the velcro looking nice by doing a couple things. If you're having issues
with the tabs coming undone and attacking other diapers you can put your diaper
shells into a delicates bag when you wash them. This will protect the
shells from getting caught on things and should keep the velcro looking
much nicer. Also, line drying your shells will extend the life of
the velcro significantly. The high heat of the dryer can cause
the velcro strip and laundry tabs to get fuzzy and worn out.
- Where are SoftBums products made?
All SoftBums shells are made
here in the US. Many are made right here in Minnesota by moms just
like you, sewing shells in between baby wrangling. Our
pods can vary by production run. Whenever possible we make them in the
US, but occasionally they are made in China.
SoftBums Diapers are made with the utmost care and expertise. We stand behind our products 110% and always will. If you should ever have a problem with your diapers, please contact us directly immediately. Certain items are covered under warranty for different periods of time.
This warranty does not cover leaking, odor issues, fading,
staining, repelling, pilling, fuzzy loop closures or other normal wear and
tear, and is applicable only to the original purchaser of the products.
Proof of purchase is required. https://www.softbums.com/Warranty-Returns_ep_47.html
You are solely responsible for
understanding how to care for the items you purchase.
We are not responsible for damage to an item caused by improper care,
abuse, misuse, normal fading or normal wear and tear of the product
This warranty is void when washing instructions have not
been followed; bleach, fabric softeners, vinegar, oxy-clean, or any other
caustic substances and laundry additives have been used; and when the
diapers have been subject to water or drying temperatures above 140F.
Though this warranty does not cover leaking, we at
SoftBums are ready to help you to be successful with your diapers.
If you're having problems with leaking please contact us at
We have many helpful tips, and can usually pinpoint one or two simple
things you can do to eliminate leaking.
Items returned to us under warranty will be repaired or
replaced at SoftBums option. Please contact us at
to obtain an RMA form, which must be filled out and sent back with your
warranty items. Your name,
return address and description of problem must be clearly written and
legible on this form. Remember,
if we cant read your address we can't send it back to you!
All RMAs must be accompanied by an RMA form and copy of original
receipt from purchase. SoftBums
will not accept items that arrive in an unhygienic state, so please take
care to make sure your items are clean before sending.
Once we receive your item please allow up to 1 week to process your
RMA and get your repaired or replaced item back to you.
Please make sure youve included phone and/or email
information so we can contact you if we have questions about your
What about Shipping Policies?
- What is your return policy?
SoftBums accepts all returns purchased from
www.SoftBums.com and that have been
unused and unwashed within a period of 180 days (6 months) from date of
purchase. Only items purchased
directly from SoftBums will be accepted for return, and only when
accompanied by an original receipt.
Refund will be in the amount of original purchase minus shipping.
Refunds do not include promotions, coupons or other discounts used
for purchase; refunds will equal the amount actually paid.
Shipping of returned items to SoftBums is solely the responsibility
of the customer and will not be reimbursed.
Items that have been washed or used will not be accepted for return.
If your diapers are no longer covered under warranty or
used, they can no longer be returned to SoftBums.
However, SoftBums diapers have a great resale value and there are
many people looking for good used diapers.
You can try reselling them on Craigslist or other online forums such
as our own Facebook page.
What about changing things on my order?
SoftBums cannot change orders once they have been placed on www.SoftBums.com . We simply do NOT have the staff to change orders around once they are placed. If you need to change your order, it will need to be cancelled, and then replaced.
- If you select our standard shipping method please note that it can take up to 7-10 business days from shipping date for your order to arrive. If you need your items quickly we highly recommend upgrading your shipping to US Priority Mail which takes about 2-5 business days from shipping date or by shipping INSURED UPS shipping which takes about 3-6 business days from shipping date.
- If you place multiple orders within a short time period we are unable to combine shipping costs, however we may combine orders into one package for shipping.
US Priority Mail:
Shipping with US Priority Mail takes approximately 2-5 business days from the date of shipment to arrive. Please note that this is NOT a guaranteed service and shipping times are approximate(this timeframe does NOT apply for APO addresses).
- If you want your package insured, we recommend choosing Package Insurance at checkout.
- Package insurance only covers lost or damaged packages. Once USPS shows a package as delivered, SoftBums Diapers is no longer responsible for the package and the contents. If a package is stolen or missing once it's listed as delivered we urge you to contact the delivery driver and/or file a police report.
- If you do not purchase insurance we cannot be responsible for packages once they leave our warehouse so we strongly encourage the purchase of insurance.
Overnight/2 day/3 day shipping: Please choose this rate on our checkout if you need your package immediately
Still have questions? All of this information and more can be found in
SoftBums Diaper Book
. And as always feel free to email us at
or call 612-216-4213
with any questions.