Softbums: Diapers that Fit

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  • How many diapers do I need?
    That will depend on how often you want to do the diaper laundry, and how often your baby wets.
    Some babies wet a lot at once, and fewer times a day, while other babies wet a little many times a day. Before
    calculating cost and quantity, be aware that most parents do not buy all sizes at once, but as their baby grows. You
    also need to realize that very few people want to be chained to the washer, and do not do laundry every day. Most
    parents do laundry every other day or every 3rd day . You’ll need enough to cover your baby’s bum
    every day that you don’t want to do laundry, plus add a few extra in for emergencies, diaper bag etc.

    Our Good To Go Pack is a great place to start.  It contains 9 Echo Shells and 18 SUPER Pods.  This will give you 18 - 36 changes which should be enough to wash every other or every 3rd day.  If you will be using the Omni Pocket Diaper, you will want to get closer to 24 shells, since once it has been used as a pocket, you cannot re-use the shell. 


  • Where can I buy SoftBums products?
    SoftBums products can be found in many online and brick and mortar retail stores. If your favorite baby store doesn't carry SoftBums be sure to let them know that they should!


  • How do I use my SoftBums diapers?
    Using your new SoftBums diaper is easy.  Simply use the patented Slide2Size leg adjustments to adjust the leg opening to fit your baby, snap in an absorbent Pod, and your good to go!  If you are using the Omni Pocket Diaper you simply stuff the pod in the pocket rather than snapping it in.   More information on Slide2Size and the Pod System can be found in the Tutorials section of our website.


  • How can I prolong the life of my diapers?
    While SoftBums are made to last, please remember that reusable diapers are a garment and like any garment are worn down with every use, every wash cycle and every dryer cycle. Like any garment, they will eventually wear out with continual use, but its possible to make them last much longer by following some simple tips:


    • Make sure you have enough shells so that you dont have to wash every shell you have every time you do diaper laundry.The number 1 thing that will prolong the life of your diapers is having enough so that each one doesnt get used every single day. The more you have, the longer all of them will last.

    •  
    • Never soak your shells (or if you do only soak them in water), never use vinegar or bleach and dont use the sanitize cycle if you have one. These things can severely degrade every part of your diaper, from the elastic to the fabric itself.Gentle care will prolong their life, sometimes by more than double.


    •  Line dry your shells.  If you do use the dryer, never turn it up past medium heat unless youre doing the 15 minute sealing recommended when you first get your shells.  High heat in the dryer is the main reason for degraded velcro, and will also harm your bamboo Pods over time.  For best results, take the shells out halfway through the dryer cycle and let them air dry the rest of the way.  Because they contain no absorbent material, air drying wont take long and it will prevent a lot of wear and tear.

    • If line drying your shells outside, arrange them with the inside facing outwards to minimize sun bleaching.  This isnt harmful to the diaper but it can fade your fabric! Also, you’ll want to avoid direct sunlight for any bamboo products.

  • What about rash creams?
    Using cloth diapers is a great step to reducing the chance your baby will get a diaper rash.  But if you need to use a rash cream, make sure you protect your diapers lining.  Some rash creams will stick to the lining and not wash out, this can cause repelling and leaks.  You can use disposable liner and just toss after each use, or a reusable fleece liner will work as well, anything that creates a barrier between the cream and the diaper's lining will work.


  • Which detergent can I use?
    We recommend Purex Free & Clear. Anything with oxygenating additives or whiteners will slowly ruin your diapers. Borax, vineger, softeners and bleach should NEVER be used. Baking soda in the first wash will help to de-odorize them, but you shouldn’t need it often.  Every once in a while, or if your diapers are stinky after washing, you may need to strip them. Wash 3–5 times in hot without detergent to strip diapers, the hotter the water the better job it will do. Also you might try soaking in the washer for a few hours or overnight if your diapers are getting stinky.


  • What if I experience leaking?
    Leaks actually are a common problem for first time reusable diaper users. Usually it’s just because they are making simple mistakes and haven’t learned how to avoid leaks yet. Reusable diapers may be a little more work to learn how to use, but they are worth it. Just like anything new there is a learning curve, once you get over that you should be leak free. Here is a list of common causes for leaks and how to solve them.

    • Prewash
      Always PREWASH your diapers and inserts before use. Depending on the material, the inserts/Pods may not reach full absorbency until they’ve been washed 3–10 times.
    • Dry Shells on Hot
      After you prewash, make sure you dry your shell on HOT for 10 min to seal all sewing holes.
    • Increase Absorbency
      Sometimes leaks are due to not enough absorbency.  Mini Pods or doublers can add just enough extra absorbency to prevent leaking
    • Change Baby Often
      You can’t leave a baby in a reusable diaper (or any diaper) too long, or you’ll increase the risk of leaks and diaper rash.
    • Leaking at the waist or back
      Boys especially need to have their diapers nice and snug at the waist, especially tiny babies, as they have a tendency to pee straight up and out of gapping diapers.
    • Leaking at the legs

    • There should be no more than a finger width of gap at the legs. If you can see more than that, adjust the diaper tighter again. The diaper should be snug on the baby, but not too tight. It should probably go a little tighter than you think at first, but if it leaves bright red marks, it’s too tight – just loosen 1/2" or so and it should be perfect.

  • Where are SoftBums products made?
    All SoftBums shells are made here in the US.  Many are made right here in Minnesota by moms just like you, sewing shells in between baby wrangling.    Our pods can vary by production run.  Whenever possible we make them in the US, but occasionally they are made in China.

  • What is the warranty on SoftBums products?
    SoftBums warranties every item we sell against material or workmanship defects for 365 days from the date of purchase.  This covers product stitching, seams, elastics, and any of the products components including snaps, hook & loop closures, toggles and fabric.

    This warranty does not cover leaking, odor issues, fading, staining, repelling, pilling, fuzzy loop closures or other normal wear and tear, and is applicable only to the original purchaser of the products.  Proof of purchase is required.

    You are solely responsible for understanding how to care for the items you purchase.  We are not responsible for damage to an item caused by improper care, abuse, misuse, normal fading or normal wear and tear of the product materials.

    This warranty is void when washing instructions have not been followed; bleach, fabric softeners, vinegar, oxy-clean, or any other caustic substances and laundry additives have been used; and when the diapers have been subject to water or drying temperatures above 140F.

             Though this warranty does not cover leaking, we at SoftBums are ready to help you to be successful with your diapers.  If youre having problems with leaking please contact us at info@softbums.com.  We have many helpful tips, and can usually pinpoint one or two simple things you can do to eliminate leaking.

    Items returned to us under warranty will be repaired or replaced at SoftBums option.  Please contact us at info@softbums.com to obtain an RMA form, which must be filled out and sent back with your warranty items.  Your name, return address and description of problem must be clearly written and legible on this form.  Remember, if we cant read your address we cant send it back to you!  All RMAs must be accompanied by an RMA form and copy of original receipt from purchase.  SoftBums will not accept items that arrive in an unhygienic state, so please take care to make sure your items are clean before sending.  Once we receive your item please allow up to 1 week to process your RMA and get your repaired or replaced item back to you.  Please make sure youve included phone and/or email  information so we can contact you if we have questions about your return.

  • What is your return policy?
    SoftBums accepts all returns purchased from www.SoftBums.com and that have been unused and unwashed within a period of 180 days (6 months) from date of purchase.  Only items purchased directly from SoftBums will be accepted for return, and only when accompanied by an original receipt.  Refund will be in the amount of original purchase minus shipping.  Refunds do not include promotions, coupons or other discounts used for purchase; refunds will equal the amount actually paid.  Shipping of returned items to SoftBums is solely the responsibility of the customer and will not be reimbursed.  Items that have been washed or used will not be accepted for return.

    If your diapers are no longer covered under warranty or used, they can no longer be returned to SoftBums.  However, SoftBums diapers have a great resale value and there are many people looking for good used diapers.  You can try reselling them on Craigslist or other online forums such as our own Facebook page.


Still have questions?  All of this information and more can be found in the SoftBums Diaper Book.  And as always feel free to email us at info@softbums.com or call 612-216-4213 with any questions. 

This Pod rhymes with 'duper', get one for your tiny trooper.

This has got to be the trimmest all-in-one I've ever used in 6 years of cloth diapering.
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